office24by to CrazyCall
migration service

Trouble-free , no special know how or coding required. A complete office24by to CrazyCall data migration software.

More details
Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from office24by to CrazyCall

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in CrazyCall.

Next

Retained connection between object and people

When migrating your records from office24by to CrazyCall we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from office24by to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from office24by to CrazyCall work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect office24by

    Opt and connect your office24by service desk with HDM.

  • Connect CrazyCall

    Grant access to your CrazyCall account.

  • Clarify your requirements

    Let us know what parts of your migration you need to modify

  • Get your needs estimated

    We will investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from office24by to CrazyCall everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your CrazyCall import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Rock Your Customer Service with Zendesk as Desk Alternative

Rock Your Customer Service with Zendesk as Desk Alternative

September 18, 2018

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and experience they expect from the brands. Customer success depends on your responsiveness on the social media. As well as they keep picking up the phone to complain, ask questions, and …

7 Books to Boost Your Career as a Customer Support Specialist

7 Books to Boost Your Career as a Customer Support Specialist

June 27, 2018

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and time management and so on. It can take a lifetime to read them all. For the sake of your time and mental health, here is a must-read (or worth-to-read) list …

The 10 Languages You Need to Support if You Sell Worldwide

The 10 Languages You Need to Support if You Sell Worldwide

December 24, 2018

For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while English remains the most widespread language in the business world, in comparison to the other languages, its growth is slowing down. There is a range of factors that determine whether …

Book a Call
cancel
%s
— %s