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Odoo to Remedy IT Service Management
migration service

Extremely easy , no special knowledge or programming required. A complete Odoo to Remedy IT Service Management data migration instrument.

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The best Odoo to Remedy IT Service Management tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on customer info you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and observe the wonders happening.
Data completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.

Attach the help desks, choose records, click ok, and the migration is ready!

Data dependency

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members can access to your passwords or records.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Simple & effective

In only a few buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our developers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Odoo to Remedy IT Service Management

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Remedy IT Service Management.

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Maintained relation between object and people

When migrating your records from Odoo to Remedy IT Service Management we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Odoo to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Odoo to Remedy IT Service Management work

  • Get ready

    Sign up and go to our migration software.

  • Connect Odoo

    Choose and link your Odoo service desk with HDM.

  • Grant access to your Remedy IT Service Management account.

  • Express your business needs

    Let us know exactly what elements of your migration you would like to modify

  • Have your requirements estimated

    We'll investigate your application and get back to you with a price range and a scope of work.

  • Migrate from Odoo to Remedy IT Service Management all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Remedy IT Service Management import

Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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