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Odoo to Kayako Classic
migration service

Effortless , no special know how or coding required. A complete Odoo to Kayako Classic data migration instrument.

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Your best tool for Odoo to Kayako Classic data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick what data you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer service information.
Automated migration

Afraid that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool user friendly as it can possibly be.

Connect the platforms, pick records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is key which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer service, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Odoo to Kayako Classic

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Kayako Classic.

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Maintained relation between object and people

When migrating your data from Odoo to Kayako Classic we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Odoo to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Odoo to Kayako Classic work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Odoo to Kayako Classic.

  • Complete the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect Kayako Classic

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako Classic everything

    Once everything's tested out, choose a quiet time with the least load on the support department and start migrating from Odoo to Kayako Classic.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kayako Classic import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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