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Odoo to HESK
migration service

Trouble-free , no special know how or programming required. A complete Odoo to HESK data migration software.

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The best Odoo to HESK tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and enjoy the magic happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost essential customer support information.
Easy process

You don’t have to bother about coding or continuously watch each piece of info moved.

Just link both platforms, tick what you need to migrate and allow the Migration Wizard deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is key which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to select the data arrangement, when it starts, and how.

Our tech engineers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Except producing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Odoo to HESK

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in HESK.

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Maintained connection between object and people

When migrating your records from Odoo to HESK we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Odoo to HESK

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Odoo to HESK work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Odoo to HESK.

  • Fill out the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HESK all data

    Once everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from Odoo to HESK.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your HESK import

Our team would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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