NTR Cloud to Thulium
migration service

Trouble-free , no special knowledge or coding required. A complete NTR Cloud to Thulium data migration tool.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from NTR Cloud to Thulium

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Thulium.

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Sustained association between object and people

When migrating your records from NTR Cloud to Thulium we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from NTR Cloud to Thulium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from NTR Cloud to Thulium work

  • Get ready

    Register and go to our migration tool.

  • Select and link your NTR Cloud service desk with HDM.

  • Connect Thulium

    Grant the right to access your Thulium account.

  • Detail your needs

    Let us know what aspects of your migration you would like to tweak

  • Have your needs estimated

    We shall research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from NTR Cloud to Thulium all data

    Move all your customer support records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Thulium import

Our team would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation
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