NTR Cloud to Remedy IT Service Management
migration service

Extremely easy , no special expertise or coding required. A complete NTR Cloud to Remedy IT Service Management data migration instrument.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from NTR Cloud to Remedy IT Service Management

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Remedy IT Service Management.

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Retained connection between object and people

When migrating your records from NTR Cloud to Remedy IT Service Management we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from NTR Cloud to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from NTR Cloud to Remedy IT Service Management work

  • Get ready

    Sign-up and go to our migration service.

  • Opt and connect your NTR Cloud service desk with HDM.

  • Give the right to access your Remedy IT Service Management account.

  • Outline your needs

    Let us know what components of your migration you wish to modify

  • Get your needs estimated

    We shall analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from NTR Cloud to Remedy IT Service Management everything

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Remedy IT Service Management import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation
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