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NHANCE NOW to Solvemate
migration service

Smooth , no special expertise or programming required. A complete NHANCE NOW to Solvemate data migration tool.

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Your best tool for NHANCE NOW to Solvemate data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and enjoy the magic happening.
Record completion
Migrate your help desk data in full to ensure that no ticket is missing critical customer service details.
Effortless process

No need to worry about coding or continuously watch each record transferred.

Just link both platforms, pick what you want to migrate and allow the tool do the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is everything which is why we developed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer service, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from NHANCE NOW to Solvemate

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Solvemate.

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When migrating your data from NHANCE NOW to Solvemate we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from NHANCE NOW to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from NHANCE NOW to Solvemate work

  • Prepare

    Sign up and go to our migration software.

  • Choose and connect your NHANCE NOW support desk with HDM.

  • Give the right to access your Solvemate account.

  • Clarify your business needs

    Let us know what aspects of your migration you wish to tweak

  • Have your requirements estimated

    We'll research your application and send you with a the overall cost and a scope of work.

  • Migrate from NHANCE NOW to Solvemate everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Solvemate import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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