ngDesk to ZazaChat
migration service
Smooth , no special expertise or coding required. A complete ngDesk to ZazaChat data migration instrument.
ngDesk to ZazaChat
Your best tool for ngDesk to ZazaChat data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just pick what data you need to migrate and start the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and enjoy the miracle happening.Record completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer service details.Automated migration
Worried that you’ll need special skills to move your info? Worry not as we ensured that our tool user friendly as possible.
Attach the platforms, choose records, click ok, and the migration is ready!
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our team members have see your passwords or records.
You can be certain with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of clicks you will be able to select the data arrangement, when it goes, and in what order.
Our tech engineers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to propose the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ngDesk to ZazaChat
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in ZazaChat.Next
Maintained connectivity between object and people
When migrating your data from ngDesk to ZazaChat we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ngDesk to ZazaChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ngDesk to ZazaChat work
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Prepare
Sign-up and go to our migration tool.
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Link ngDesk
Select and connect your ngDesk support desk with HDM.
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Link ZazaChat
Grant access to your ZazaChat account.
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Clarify your business needs
Let us know exactly what aspects of your migration you need to fine-tune
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Get your needs estimated
We shall research your case and get back to you with a cost and a scope of tasks.
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Migrate from ngDesk to ZazaChat all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ZazaChat import
Our staff would be more than happy to run a personalized migration in case you have particular requirements.
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