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ngDesk to ZazaChat
migration service

Smooth , no special expertise or coding required. A complete ngDesk to ZazaChat data migration instrument.

More details

Your best tool for ngDesk to ZazaChat data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just pick what data you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and enjoy the miracle happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer service details.
Automated migration

Worried that you’ll need special skills to move your info? Worry not as we ensured that our tool user friendly as possible.

Attach the platforms, choose records, click ok, and the migration is ready!

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our team members have see your passwords or records.

You can be certain with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of clicks you will be able to select the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to propose the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from ngDesk to ZazaChat

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in ZazaChat.

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Maintained connectivity between object and people

When migrating your data from ngDesk to ZazaChat we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ngDesk to ZazaChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ngDesk to ZazaChat work

  • Prepare

    Sign-up and go to our migration tool.

  • Select and connect your ngDesk support desk with HDM.

  • Grant access to your ZazaChat account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you need to fine-tune

  • Get your needs estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from ngDesk to ZazaChat all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ZazaChat import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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