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ngDesk to Tender Support
migration service

Extremely easy , no special knowledge or programming required. A complete ngDesk to Tender Support data migration instrument.

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The best ngDesk to Tender Support tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and observe the miracle happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer service details.
Effortless procedure

No need to worry about coding or constantly control each piece of info transferred.

Just link your source and target, pick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Data dependency

Your customer data comes unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our staff members have see your passwords or records.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to offer the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from ngDesk to Tender Support

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Tender Support.

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Sustained connectivity between object and people

When migrating your records from ngDesk to Tender Support we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ngDesk to Tender Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ngDesk to Tender Support work

  • Get ready

    Register and go to our migration software.

  • Choose and connect your ngDesk support desk with HDM.

  • Grant access to your Tender Support account.

  • Explain your business needs

    Let us know exactly what elements of your migration you wish to adjust

  • Have your needs estimated

    We shall investigate your case and get back to you with a cost and a scope of work.

  • Migrate from ngDesk to Tender Support everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Tender Support import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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