ngDesk to Tender Support
migration service
Extremely easy , no special knowledge or programming required. A complete ngDesk to Tender Support data migration instrument.
ngDesk to Tender Support
The best ngDesk to Tender Support tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and observe the miracle happening.Data completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer service details.Effortless procedure
No need to worry about coding or constantly control each piece of info transferred.
Just link your source and target, pick what you need to take to a new database and let the Migration Wizard deal with the rest for you.
Data dependency
Your customer data comes unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our staff members have see your passwords or records.
You can be certain with HDM no hacker attacks are possible.
You’re in control
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press you will be able to pick the data arrangement, when it goes, and in what order.
Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service supplier, we work to offer the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from ngDesk to Tender Support
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Tender Support.Next
Sustained connectivity between object and people
When migrating your records from ngDesk to Tender Support we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ngDesk to Tender Support
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ngDesk to Tender Support work
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Get ready
Register and go to our migration software.
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Link ngDesk
Choose and connect your ngDesk support desk with HDM.
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Link Tender Support
Grant access to your Tender Support account.
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Explain your business needs
Let us know exactly what elements of your migration you wish to adjust
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Have your needs estimated
We shall investigate your case and get back to you with a cost and a scope of work.
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Migrate from ngDesk to Tender Support everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Tender Support import
Our team would be more than happy to run a customized migration in case you have specific requirements.
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