ngDesk to SmarterTrack
Effortless , no special know how or coding required. A complete ngDesk to SmarterTrack data migration tool.
Risk-free and ReliableYour passwords as well as data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & AccurateWe've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information
Strong privacy of your informationThe migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in SmarterTrack.
Retained link between object and peopleWhen migrating your data from ngDesk to SmarterTrack we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from ngDesk to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from ngDesk to SmarterTrack work
Register and go to our migration service.
Pick and connect your ngDesk support desk with HDM.
Grant the right to access your SmarterTrack account.
Express your needs
Let us know exactly what aspects of your migration you need to adjust
Have your needs estimated
We shall investigate your case and get back to you with a cost and a scope of tasks.
Migrate from ngDesk to SmarterTrack all data
Move all your customer service information in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT