Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

ngDesk to Sentiment
migration service

Trouble-free , no special skill set or programming required. A complete ngDesk to Sentiment data migration software.

More details

The best ngDesk to Sentiment tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and see the magic happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Data maintenance

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to propose the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from ngDesk to Sentiment

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Sentiment.

Next

Maintained relation between object and people

When migrating your records from ngDesk to Sentiment we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from ngDesk to Sentiment

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ngDesk to Sentiment work

  • Get ready

    Sign up and go to our migration software.

  • Connect ngDesk

    Select and link your ngDesk service desk with HDM.

  • Connect Sentiment

    Grant access to your Sentiment account.

  • Outline your requirements

    Let us know what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We shall research your case and get back to you with a total price and a scope of tasks.

  • Migrate from ngDesk to Sentiment all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Sentiment import

Our team would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking …

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response …

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits, …

Book a Call
cancel
%s
— %s