ngDesk to Richmond ServiceDesk
migration service
Extremely easy , no special skill set or programming required. A complete ngDesk to Richmond ServiceDesk data migration software.
ngDesk to Richmond ServiceDesk
The best ngDesk to Richmond ServiceDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just choose what data will go to the new platform and enjoy the miracle happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer service information.Automated tool
Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface user friendly as possible.
Attach the help desks, pick data, click ok, and you’re done!
Data maintenance
Your customer data migrates complete and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks it will be possible to select what goes where, when it starts, and in what order.
Our software considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we strive to offer the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from ngDesk to Richmond ServiceDesk
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Richmond ServiceDesk.Next
Sustained connectivity between object and people
When migrating your records from ngDesk to Richmond ServiceDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ngDesk to Richmond ServiceDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ngDesk to Richmond ServiceDesk work
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Get ready
Register and go to our migration wizard.
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Connect ngDesk
Pick and connect your ngDesk service desk with HDM.
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Connect Richmond ServiceDesk
Give access to your Richmond ServiceDesk account.
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Detail your business needs
Let us understand precisely what parts of your migration you wish to tweak
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Get your requirements estimated
We will research your case and get back to you with a cost and a scope of tasks.
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Migrate from ngDesk to Richmond ServiceDesk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Richmond ServiceDesk import
Our team would be more than happy to perform a custom migration if you have specific demands.
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