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ngDesk to RepairShopr
migration service

Effortless , no special skill set or coding required. A complete ngDesk to RepairShopr data migration software.

More details

Your best tool for ngDesk to RepairShopr data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to move and start the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and observe the magic happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost vital customer service information.
Automated migration

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool simple to use as possible.

Attach the platforms, select data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we developed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick the data arrangement, when it goes, and how.

Our software took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from ngDesk to RepairShopr

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in RepairShopr.

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Sustained relation between object and people

When migrating your data from ngDesk to RepairShopr we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ngDesk to RepairShopr

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ngDesk to RepairShopr work

  • Prepare

    Sign up and go to our migration service.

  • Connect ngDesk

    Choose and connect your ngDesk service desk with HDM.

  • Grant the right to access your RepairShopr account.

  • Detail your business needs

    Let us know what parts of your migration you want to tweak

  • Get your requirements estimated

    We will analyze your application and send you with a price range and a scope of work.

  • Migrate from ngDesk to RepairShopr all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your RepairShopr import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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