ngDesk to Polar HelpDesk
migration service
Smooth , no special knowledge or programming required. A complete ngDesk to Polar HelpDesk data migration instrument.
ngDesk to Polar HelpDesk
Your best tool for ngDesk to Polar HelpDesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just decide on customer info you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and observe the miracle happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer service details.Automated migration
Scared that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.
Attach the help desks, pick data, click ok, and the migration is ready!
Data dependency
Your customer info migrates complete and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members have see your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we work to offer the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ngDesk to Polar HelpDesk
Strong security of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Polar HelpDesk.Next
Maintained link between object and people
When migrating your data from ngDesk to Polar HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ngDesk to Polar HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ngDesk to Polar HelpDesk work
Prepare
Register and go to our migration software.
Connect ngDesk
Select and connect your ngDesk support desk with HDM.
Connect Polar HelpDesk
Give access to your Polar HelpDesk account.
Detail your business needs
Let us know what elements of your migration you wish to modify
Have your needs estimated
We will investigate your case and get back to you with a total price and a scope of work.
Migrate from ngDesk to Polar HelpDesk all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Polar HelpDesk import
Our staff would be more than happy to run a customized migration if you have specific demands.
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