ngDesk to Mi4biz
migration service
Extremely easy , no special expertise or programming required. A complete ngDesk to Mi4biz data migration tool.
ngDesk to Mi4biz
The best ngDesk to Mi4biz tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick the records you need to move and start the transition right away.Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and see the magic happening.Data completion
Move your help desk data in full to make sure that no ticket has lost vital customer support information.Effortless process
You don’t have to bother about scripting or constantly watch each piece of info transferred.
Just attach both platforms, pick what you need to migrate and allow the Migration Wizard do the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their prior connections untouched.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you expected.
Security is priority
Information is everything which is why we created a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You control the process
Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In only a few clicks you will be able to choose what goes where, when it goes, and in what order.
Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Good service first
Apart from producing great customer service, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from ngDesk to Mi4biz
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Mi4biz.Next
Retained relation between object and people
When migrating your records from ngDesk to Mi4biz we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ngDesk to Mi4biz
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ngDesk to Mi4biz work
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Get ready
Sign up and go to our migration software.
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Connect ngDesk
Pick and link your ngDesk service desk with HDM.
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Connect Mi4biz
Grant access to your Mi4biz account.
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Clarify your business needs
Let us know what aspects of your migration you would like to adjust
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Have your preferences estimated
We shall research your case and send you with a price and a scope of work.
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Migrate from ngDesk to Mi4biz all data
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Mi4biz import
Our team would be more than happy to run a custom migration if you have particular requirements.
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