ngDesk to Integria IMS
migration service
Effortless , no special skill set or programming required. A complete ngDesk to Integria IMS data migration tool.
ngDesk to Integria IMS
Your best tool for ngDesk to Integria IMS data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to move and set off with the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the new solution and see the magic happening.Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer service information.Automated migration
Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface simple to use as possible.
Link the platforms, choose records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is priority
Information is everything which is why we designed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer service, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from ngDesk to Integria IMS
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Integria IMS.Next
Sustained link between object and people
When migrating your data from ngDesk to Integria IMS we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ngDesk to Integria IMS
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ngDesk to Integria IMS work
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Prepare
Sign up and go to our migration wizard.
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Link ngDesk
Select and connect your ngDesk service desk with HDM.
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Connect Integria IMS
Give the right to access your Integria IMS account.
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Detail your needs
Let us understand precisely what components of your migration you need to tweak
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Have your needs estimated
We will research your application and send you with a price and a scope of work.
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Migrate from ngDesk to Integria IMS all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Integria IMS import
Our staff would be more than happy to perform a customized migration in case you have particular requirements.
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