ngDesk to iHelpdesk
migration service
Trouble-free , no special know how or coding required. A complete ngDesk to iHelpdesk data migration software.
ngDesk to iHelpdesk
The best ngDesk to iHelpdesk tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Just pick customer info you need to transfer and start the transition when comfortable.Easy transition process
No specific expertise needed. Just choose what data will go to the new solution and observe the wonders happening.Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer support information.Simple and easy procedure
No need to worry about coding or continuously control each piece of info transferred.
Just attach both platforms, tick what you want to migrate and allow the system do the remainder.
Intact connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you expected.
Security is priority
Information is everything which is why we developed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You’re in control
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from producing great customer service, we always want to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from ngDesk to iHelpdesk
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in iHelpdesk.Next
Sustained connection between object and people
When migrating your records from ngDesk to iHelpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ngDesk to iHelpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ngDesk to iHelpdesk work
Get ready
Sign-up and go to our migration tool.
Connect ngDesk
Pick and link your ngDesk service desk with HDM.
Link iHelpdesk
Grant the right to access your iHelpdesk account.
Describe your business needs
Let us know exactly what aspects of your migration you need to adjust
Have your requirements estimated
We'll research your application and get back to you with a total price and a scope of work.
Migrate from ngDesk to iHelpdesk all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your iHelpdesk import
Our team would be more than happy to perform a customized migration if you have specific requirements.
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