ngDesk to Helppier
migration service
Extremely easy , no special knowledge or coding required. A complete ngDesk to Helppier data migration software.
ngDesk to Helppier
The best ngDesk to Helppier tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just decide on what data you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and enjoy the magic happening.Data completion
Move your help desk data in full to ensure that no ticket is missing essential customer service information.Effortless process
You don’t have to bother about scripting or constantly watch each record transferred.
Just link both platforms, pick what you want to migrate and let the system do the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is everything which is why we created a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from ngDesk to Helppier
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Helppier.Next
Retained association between object and people
When migrating your records from ngDesk to Helppier we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ngDesk to Helppier
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ngDesk to Helppier work
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Get ready
Sign up and go to our migration service.
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Link ngDesk
Select and connect your ngDesk service desk with HDM.
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Connect Helppier
Grant access to your Helppier account.
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Clarify your requirements
Let us know what aspects of your migration you need to tweak
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Have your preferences estimated
We will analyze your case and send you with a price range and a scope of work.
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Migrate from ngDesk to Helppier everything
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Helppier import
Our team would be more than happy to run a customized migration in case you have specific demands.
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