ngDesk to HelpMaster
migration service
Effortless , no special expertise or coding required. A complete ngDesk to HelpMaster data migration software.
ngDesk to HelpMaster
Your best tool for ngDesk to HelpMaster data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply decide on what data you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and enjoy the magic happening.Record completion
Move your help desk records in full to ensure that no ticket has lost critical customer service details.Automated migration
Scared that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool accessible as it can possibly be.
Attach the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have see your credentials or records.
You may be sure that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to deliver the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from ngDesk to HelpMaster
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in HelpMaster.Next
Retained connection between object and people
When migrating your data from ngDesk to HelpMaster we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ngDesk to HelpMaster
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ngDesk to HelpMaster work
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Prepare
Register and go to our migration service.
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Connect ngDesk
Choose and connect your ngDesk support desk with HDM.
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Connect HelpMaster
Grant the right to access your HelpMaster account.
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Outline your business needs
Let us understand precisely what aspects of your migration you need to fine-tune
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Have your requirements estimated
We will analyze your application and get back to you with a total price and a scope of tasks.
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Migrate from ngDesk to HelpMaster all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your HelpMaster import
Our staff would be more than happy to run a customized migration if you have special demands.
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