ngDesk to HappyFox
migration service

Smooth , no special knowledge or programming required. A complete ngDesk to HappyFox data migration software.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from ngDesk to HappyFox

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in HappyFox.

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Sustained association between object and people

When migrating your data from ngDesk to HappyFox we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ngDesk to HappyFox

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from ngDesk to HappyFox work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from ngDesk to HappyFox.

  • Connect ngDesk

    Complete the form with required credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect HappyFox

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HappyFox everything

    Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from ngDesk to HappyFox.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your HappyFox import

Our staff would be more than happy to run a personalized migration if you have special demands.
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