Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

ngDesk to H2Desk
migration service

Trouble-free , no special know how or coding required. A complete ngDesk to H2Desk data migration instrument.

More details

The best ngDesk to H2Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on what data you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and enjoy the magic happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the platforms, pick data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from ngDesk to H2Desk

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in H2Desk.

Next

When migrating your records from ngDesk to H2Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from ngDesk to H2Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ngDesk to H2Desk work

  • Get ready

    Register and go to our migration service.

  • Connect ngDesk

    Select and connect your ngDesk service desk with HDM.

  • Give access to your H2Desk account.

  • Explain your requirements

    Let us know exactly what parts of your migration you want to modify

  • Have your preferences estimated

    We shall investigate your application and send you with a price range and a scope of tasks.

  • Migrate from ngDesk to H2Desk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your H2Desk import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

How Much Time Does Data Migration Take?

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

Book a Call
cancel
%s
— %s