NetResults Tracker to HelpShift
migration service

Trouble-free , no special know how or coding required. A complete NetResults Tracker to HelpShift data migration instrument.

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Risk-free and Reliable
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to migrate data from NetResults Tracker to HelpShift

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in HelpShift.

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Retained relation between object and people

When migrating your records from NetResults Tracker to HelpShift we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from NetResults Tracker to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from NetResults Tracker to HelpShift work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from NetResults Tracker to HelpShift.

  • Connect NetResults Tracker

    Fill in the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Connect HelpShift

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpShift all data

    When everything's validated, find a quiet time with the least load on the support department and begin migrating from NetResults Tracker to HelpShift.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

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Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your HelpShift import

Our team would be more than happy to perform a custom migration if you have specific requirements.
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