NetResults Tracker to Groove
migration service
Effortless , no special knowledge or coding required. A complete NetResults Tracker to Groove data migration tool.
NetResults Tracker to Groove
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.Optimal & Precise
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of dataReasons to use Help Desk Migration to switch from NetResults Tracker to Groove
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Groove.Next
Retained association between object and people
When migrating your data from NetResults Tracker to Groove we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from NetResults Tracker to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from NetResults Tracker to Groove work
Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from NetResults Tracker to Groove.
Link NetResults Tracker
Fill out the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.
Link Groove
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Groove all data
When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from NetResults Tracker to Groove.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your Groove import
Our staff would be more than happy to run a personalized migration if you have particular requirements.
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