Neocase CS to TicketLab
migration service

Trouble-free , no special expertise or programming required. A complete Neocase CS to TicketLab data migration software.

More details
Risk-free and Safe
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from Neocase CS to TicketLab

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in TicketLab.

Next

Retained association between object and people

When migrating your records from Neocase CS to TicketLab we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Neocase CS to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Neocase CS to TicketLab work

  • Get ready

    Sign up and go to our migration software.

  • Select and link your Neocase CS service desk with HDM.

  • Connect TicketLab

    Give the right to access your TicketLab account.

  • Explain your requirements

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Get your preferences estimated

    We'll research your case and get back to you with a cost and a scope of tasks.

  • Migrate from Neocase CS to TicketLab everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your TicketLab import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation
Book a Call
cancel
%s
— %s