Neocase CS to SolarWinds Service Desk (Samanage)
Trouble-free , no special expertise or coding required. A complete Neocase CS to SolarWinds Service Desk (Samanage) data migration software.
Trustworthy and ReliableYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & PreciseWe've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data
Strong safety of your informationThe migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in SolarWinds Service Desk (Samanage).
Sustained connectivity between object and peopleWhen migrating your records from Neocase CS to SolarWinds Service Desk (Samanage) we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Neocase CS to SolarWinds Service Desk (Samanage)
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Neocase CS to SolarWinds Service Desk (Samanage) work
Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Neocase CS to SolarWinds Service Desk (Samanage).
Link Neocase CS
Fill out the form with required credentials to allow our data migration tool to access information from your current help desk.
Link SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to SolarWinds Service Desk (Samanage) everything
Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from Neocase CS to SolarWinds Service Desk (Samanage).
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT