Neocase CS to Help Scout
Trouble-free , no special knowledge or programming required. A complete Neocase CS to Help Scout data migration instrument.
Trustworthy and SafeYour passwords along with records are safe with us and will be used for import solely.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & PreciseWe've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data
Strong safety of your dataThe migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in Help Scout.
Sustained link between object and peopleWhen migrating your records from Neocase CS to Help Scout we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Neocase CS to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from Neocase CS to Help Scout work
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Neocase CS to Help Scout.
Link Neocase CS
Fill in the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
Connect Help Scout
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout everything
Once everything's validated, determine a quiet time with the least load on the support team and start migrating from Neocase CS to Help Scout.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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We'll get back to you as soon as we have the estimate ready.
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Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT