Neocase CS to Deskpro
Trouble-free , no special know how or coding required. A complete Neocase CS to Deskpro data migration tool.
Trustworthy and SafeYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong safety of your dataThe migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Deskpro.
Sustained connection between object and peopleWhen migrating your records from Neocase CS to Deskpro we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Neocase CS to Deskpro
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Neocase CS to Deskpro work
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Neocase CS to Deskpro.
Link Neocase CS
Fill in the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Deskpro all data
Once everything's validated, choose a quiet time with the least load on the support department and begin migrating from Neocase CS to Deskpro.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT