MSP Anywhere to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Effortless , no special knowledge or programming required. A complete MSP Anywhere to Freshdesk data migration tool.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from MSP Anywhere to Freshdesk

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Freshdesk.

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Retained association between object and people

When migrating your data from MSP Anywhere to Freshdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from MSP Anywhere to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from MSP Anywhere to Freshdesk work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from MSP Anywhere to Freshdesk.

  • Connect MSP Anywhere

    Fill out the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshdesk all data

    When everything's tested out, determine a quiet time with the least load on the support team and begin migrating from MSP Anywhere to Freshdesk.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Freshdesk import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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