MSP Anywhere to AnswerIQ
migration service

Effortless , no special expertise or coding required. A complete MSP Anywhere to AnswerIQ data migration software.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from MSP Anywhere to AnswerIQ

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in AnswerIQ.

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Retained connection between object and people

When migrating your data from MSP Anywhere to AnswerIQ we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from MSP Anywhere to AnswerIQ

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from MSP Anywhere to AnswerIQ work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect MSP Anywhere

    Select and connect your MSP Anywhere service desk with HDM.

  • Connect AnswerIQ

    Give the right to access your AnswerIQ account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you wish to modify

  • Have your requirements estimated

    We will investigate your case and send you with a price range and a scope of work.

  • Migrate from MSP Anywhere to AnswerIQ everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your AnswerIQ import

Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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Is Migrating Historical Data Worth the Splurge?

July 5, 2018

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents working in the new helpdesk. But what do you do with all the customers that still have their issues open? And those who recently or not so recently contacted your …

3 Strategies to Follow When Switching Help Desks

3 Strategies to Follow When Switching Help Desks

January 2, 2019

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision of choosing a new, more powerful help desk platform. But switching to new software with all future advantages causes a number of inconveniences at the time of transition. You need …

Top Benefits of Cloud Migration in 2019

Top Benefits of Cloud Migration in 2019

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Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number of benefits. Whether its streamlining data collection or handling consumer requests, there are ton benefits of cloud migration. Cloud migration is one process you absolutely must perform to stay competitive …

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