MSM to Spiceworks
Trouble-free , no special know how or programming required. A complete MSM to Spiceworks data migration instrument.
Secure and SafeYour passwords along with data are safe with us and will be used for import solely.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & AccurateWe've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information
Strong security of your dataThe migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Spiceworks.
Maintained relation between object and peopleWhen migrating your records from MSM to Spiceworks we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from MSM to Spiceworks
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from MSM to Spiceworks work
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from MSM to Spiceworks.
Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Spiceworks everything
When everything's tested, determine a quiet time with the least load on the support staff and start migrating from MSM to Spiceworks.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT