MSM to eDesk by xSellco
migration service

Effortless , no special skill set or programming required. A complete MSM to eDesk by xSellco data migration software.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from MSM to eDesk by xSellco

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in eDesk by xSellco .

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When migrating your data from MSM to eDesk by xSellco we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from MSM to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from MSM to eDesk by xSellco work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from MSM to eDesk by xSellco .

  • Connect MSM

    Complete the form with required credentials to allow our data migration tool to access records from your current help desk.

  • Connect eDesk by xSellco

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    When everything's tested, choose a quiet time with the least load on the support staff and begin migrating from MSM to eDesk by xSellco .


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your eDesk by xSellco import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
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