Milldesk import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

Secure and Safe

Your passwords along with records are safe with us and will be used for import only.

Efficient & Furious

It takes you no longer than 15 minutes to set up the import to Milldesk and run the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.

What are the key reasons to import data to Milldesk
using Help Desk Migration?

Security first

We do not share any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Easy to understand wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration allows you to automatically transmit custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to Milldesk with their corresponding agents, contacts, and attachments, as a result, saving the record of customers' requests.

Objects you may import to Milldesk

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to Milldesk in six simple steps

Get ready

Register and go to our migration wizard.
Link source Help Desk

Pick and link your source support desk with HDM.
Link Milldesk

Give access to your Milldesk account.
Explain your needs

Let us know exactly what aspects of your migration you need to tweak
Get your preferences estimated

We'll research your case and get back to you with a price range and a scope of tasks.
Import to Milldesk all data

Transfer all your customer service records in a single push.

We always keep all data safe

We consider safety very seriously and have established an in-depth set of practices , technologies , and policies to help ensure your data is protected.

Review our security manual

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Milldesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.