Milldesk import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

More details

Spotless Milldesk import services just for you

Now, there’s no need to bother about any help desk import troubles. Full migration from platform to platform with HDM swift and hassle-free.
Less time & money spent
Affordable process cost, a quick transfer to the new help desk, and no need to create the migration script. All with HDM.
Clean migration course
Just prepare your information for the import ahead of time and begin moving your records. It’s not necessary to fiddle with anything.
Key data aside
No matter if it is for conformity reasons, or convenience, transfer your historical data to the target platform to keep the track of customers easier.
Automated method

A bare minimum is required from you. We already created the migration method.

All you have to do is set your system import preferences and you’re good to start.

Maintained data structure

With HDM, you don’t have to be concerned that all of your migrated customer service data will migrate with mixed up structure.

Whether it is sender info or customer contacts, all of this is considered during the process.

Your info is safe

When you grant your passwords to our system, you can rest assured.

Only authorized staff members directly connected to the data transfer will be able to access to your accounts and customer info.

All incoming and outcoming information is guarded by the state of the encryption systems to prevent any risks.

Data mapping

Choose what piece of info will migrate to your new help desk yourself.

While managing the migration setup, you can specify what records will cut and what will move.


The whole process was intentionally designed to let users to complete the migration on their own.

It’s not necessary to have special skills or proprietary knowledge, just follow the shown prompts.

Customer first

One of the main principles of our team is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer support, we develop continuously.

What are the key reasons to import data to Milldesk using Help Desk Migration?

Castle gates

Security first

We do not share any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.


Easy to understand wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration allows you to automatically transmit custom fields, as well as map their destination.


Maintained relations between objects and people

All tickets will be imported to Milldesk with their corresponding agents, contacts, and attachments, as a result, saving the record of customers' requests.


Relations illustration

Objects you may import to Milldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Milldesk in six simple steps

  • Get ready

    Register and go to our migration wizard.

  • Pick and link your source support desk with HDM.

  • Give access to your Milldesk account.

  • Explain your needs

    Let us know exactly what aspects of your migration you need to tweak

  • Get your preferences estimated

    We'll research your case and get back to you with a price range and a scope of tasks.

  • Import to Milldesk all data

    Transfer all your customer service records in a single push.

We always keep all data safe

We consider safety very seriously and have established an in-depth set of practices, technologies, and policies to help ensure your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Milldesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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