Milldesk to Jira Software
migration service

Extremely easy , no special know how or programming required. A complete Milldesk to Jira Software data migration tool.

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The best Milldesk to Jira Software tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick customer info you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the target solution and observe the wonders happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost critical customer service information.
Easy process

No need to worry about scripting or constantly watch each piece of info transferred.

Just attach both platforms, choose what you want to migrate and allow the system deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

You data is everything which is why we designed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to increase the general experience.


Why you should use Help Desk Migration to migrate data from Milldesk to Jira Software

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Jira Software.

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Retained connection between object and people

When migrating your records from Milldesk to Jira Software we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Milldesk to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Milldesk to Jira Software work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Milldesk to Jira Software.

  • Complete the form with necessary credentials to allow our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Jira Software all data

    When everything's tested out, determine a quiet time with the minimal load on the support department and begin migrating from Milldesk to Jira Software.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Jira Software import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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