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Microsoft Dynamics to VIZOR ServiceDesk
migration service

Trouble-free , no special skill set or coding required. A complete Microsoft Dynamics to VIZOR ServiceDesk data migration tool.

More details

The best Microsoft Dynamics to VIZOR ServiceDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose what data you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the new system and enjoy the miracle happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer service details.
Automated tool

Worried that you’ll need advanced skills to move your info? Worry not as we made sure that our tool accessible as it can possibly be.

Attach the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

You data is everything which is why we created a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it is possible to select what goes where, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from Microsoft Dynamics to VIZOR ServiceDesk

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in VIZOR ServiceDesk.

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Retained association between object and people

When migrating your records from Microsoft Dynamics to VIZOR ServiceDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Microsoft Dynamics to VIZOR ServiceDesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Microsoft Dynamics

    Select and connect your Microsoft Dynamics support desk with HDM.

  • Connect VIZOR ServiceDesk

    Grant the right to access your VIZOR ServiceDesk account.

  • Explain your business needs

    Let us know exactly what components of your migration you need to modify

  • Have your preferences estimated

    We shall analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from Microsoft Dynamics to VIZOR ServiceDesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your VIZOR ServiceDesk import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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