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Microsoft Dynamics to Vision Helpdesk
migration service

Effortless , no special skill set or coding required. A complete Microsoft Dynamics to Vision Helpdesk data migration tool.

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Your best tool for Microsoft Dynamics to Vision Helpdesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer support information.
Automated migration

Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as possible.

Attach the help desks, select records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

Information is everything which is why we created a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to pick the data arrangement, when it starts, and how.

Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Outside of producing great customer service, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Microsoft Dynamics to Vision Helpdesk

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Vision Helpdesk.

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Maintained connectivity between object and people

When migrating your data from Microsoft Dynamics to Vision Helpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Microsoft Dynamics to Vision Helpdesk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Microsoft Dynamics

    Choose and link your Microsoft Dynamics service desk with HDM.

  • Give the right to access your Vision Helpdesk account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Have your preferences estimated

    We'll research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Microsoft Dynamics to Vision Helpdesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Vision Helpdesk import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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