Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Microsoft Dynamics to UserEcho
migration service

Effortless , no special know how or coding required. A complete Microsoft Dynamics to UserEcho data migration software.

More details

Your best tool for Microsoft Dynamics to UserEcho data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose customer info you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the target system and observe the wonders happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer support details.
Simple and easy process

No need to worry about scripting or continuously watch each piece of info moved.

Just attach both platforms, pick what you need to take to a new database and let the Migration Wizard do the rest for you.

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you expected.

Security is paramount

Information is everything which is why we developed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick what goes where, when it goes, and how.

Our software considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Good service first

Except providing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Microsoft Dynamics to UserEcho

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in UserEcho.

Next

Retained connection between object and people

When migrating your data from Microsoft Dynamics to UserEcho we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Microsoft Dynamics to UserEcho

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Microsoft Dynamics to UserEcho work

  • Prepare

    Register and go to our migration service.

  • Connect Microsoft Dynamics

    Choose and link your Microsoft Dynamics support desk with HDM.

  • Connect UserEcho

    Grant the right to access your UserEcho account.

  • Describe your needs

    Let us know what parts of your migration you wish to adjust

  • Have your requirements estimated

    We shall analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Microsoft Dynamics to UserEcho all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your UserEcho import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

Book a Call
cancel
%s
— %s