Microsoft Dynamics to TOPdesk
migration service
Trouble-free , no special knowledge or programming required. A complete Microsoft Dynamics to TOPdesk data migration instrument.
Microsoft Dynamics to TOPdesk
The best Microsoft Dynamics to TOPdesk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and enjoy the miracle happening.Data completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer service details.Automated tool
Worried that you’ll have to use special skills to move your info? Worry not as we made sure that our tool user friendly as possible.
Connect the help desks, pick records, click ok, and the migration is ready!
Data dependency
Your customer data comes complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our staff members have see your credentials or records.
You can rest assured that with HDM no data breaches will take place.
You control the process
Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Simple & effective
In only a couple of clicks you will be able to select what goes where, when it goes, and in what order.
Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we work to offer the best possible migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Microsoft Dynamics to TOPdesk
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in TOPdesk.Next
Maintained relation between object and people
When migrating your records from Microsoft Dynamics to TOPdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Microsoft Dynamics to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Microsoft Dynamics to TOPdesk work
-
Get ready
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Microsoft Dynamics to TOPdesk.
-
Connect Microsoft Dynamics
Fill in the form with required credentials to make it possible for our data migration tool to retrieve data from your current help desk.
-
Link TOPdesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
-
Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
-
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to TOPdesk all data
Once everything's tested, determine a quiet time with the least load on the support department and start migrating from Microsoft Dynamics to TOPdesk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your TOPdesk import
Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…
Data Migration 101
How Much Time Does Data Migration Take?
It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…