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Microsoft Dynamics to ServiceDock
migration service

Trouble-free , no special know how or programming required. A complete Microsoft Dynamics to ServiceDock data migration software.

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The best Microsoft Dynamics to ServiceDock tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just pick the records you need to move and set off with the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the new solution and see the magic happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer service information.
Effortless procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just attach both platforms, pick what you want to migrate and let the tool do the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we developed a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from Microsoft Dynamics to ServiceDock

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in ServiceDock.

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Retained relation between object and people

When migrating your records from Microsoft Dynamics to ServiceDock we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Microsoft Dynamics to ServiceDock work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Microsoft Dynamics

    Pick and connect your Microsoft Dynamics service desk with HDM.

  • Give the right to access your ServiceDock account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you wish to modify

  • Have your requirements estimated

    We'll investigate your case and send you with a cost and a scope of tasks.

  • Migrate from Microsoft Dynamics to ServiceDock all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServiceDock import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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