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Microsoft Dynamics to SerioPlus
migration service

Trouble-free , no special expertise or programming required. A complete Microsoft Dynamics to SerioPlus data migration tool.

More details

The best Microsoft Dynamics to SerioPlus tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick customer info you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and observe the miracle happening.
Data completion
Move your help desk info in full to ensure that no ticket has lost vital customer support details.
Simple and easy process

No need to worry about coding or continuously watch each record moved.

Just link both platforms, pick what you want to migrate and allow the tool deal with the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we developed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from Microsoft Dynamics to SerioPlus

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in SerioPlus.

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Retained connection between object and people

When migrating your records from Microsoft Dynamics to SerioPlus we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Microsoft Dynamics to SerioPlus work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Microsoft Dynamics

    Select and link your Microsoft Dynamics support desk with HDM.

  • Connect SerioPlus

    Give access to your SerioPlus account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you want to fine-tune

  • Have your requirements estimated

    We shall research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Microsoft Dynamics to SerioPlus everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SerioPlus import

Our team would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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