Microsoft Dynamics to Salesforce Service Cloud
migration service
Smooth , no special skill set or programming required. A complete Microsoft Dynamics to Salesforce Service Cloud data migration software.
Microsoft Dynamics to Salesforce Service Cloud
Your best tool for Microsoft Dynamics to Salesforce Service Cloud data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Just choose the records you need to move and start the transition immediately.Simple transition process
No tech expertise required. Just choose what data will go to the new system and see the magic happening.Record structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer support information.Effortless procedure
No need to worry about coding or continuously watch each record transferred.
Just attach both platforms, choose what you need to take to a new database and allow the tool do the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
Information is everything which is why we developed a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks it is possible to choose what goes where, when it goes, and in what order.
Our tech engineers considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service first
Outside of providing great customer service, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from Microsoft Dynamics to Salesforce Service Cloud
Strong privacy of your records
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Salesforce Service Cloud.Next
Retained association between object and people
When migrating your data from Microsoft Dynamics to Salesforce Service Cloud we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Microsoft Dynamics to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Microsoft Dynamics to Salesforce Service Cloud work
-
Prepare
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Microsoft Dynamics to Salesforce Service Cloud.
-
Link Microsoft Dynamics
Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.
-
Connect Salesforce Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
-
Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to Salesforce Service Cloud everything
Once everything's validated, find a quiet time with the minimal load on the support team and begin migrating from Microsoft Dynamics to Salesforce Service Cloud.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Salesforce Service Cloud import
Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
Help Desk System Reviews
Service Desk vs Help Desk: What’s the Difference?
Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…