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Microsoft Dynamics to LiveChat
migration service

Extremely easy , no special knowledge or coding required. A complete Microsoft Dynamics to LiveChat data migration software.

More details

The best Microsoft Dynamics to LiveChat tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose the records you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and see the miracle happening.
Data completion
Transfer your help desk info in full to ensure that no ticket is missing essential customer service details.
Automated tool

Worried that you’ll need special skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Connect the help desks, pick data, click ok, and you’re done!

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members have see your passwords or other information.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to choose the data arrangement, when it starts, and in what order.

Our software took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Microsoft Dynamics to LiveChat

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in LiveChat.

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Sustained connection between object and people

When migrating your records from Microsoft Dynamics to LiveChat we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Microsoft Dynamics to LiveChat work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Microsoft Dynamics to LiveChat.

  • Connect Microsoft Dynamics

    Fill in the form with necessary credentials to allow our data migration tool to retrieve data from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveChat everything

    Once everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Microsoft Dynamics to LiveChat.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your LiveChat import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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