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Microsoft Dynamics to KronoDesk
migration service

Effortless , no special knowledge or programming required. A complete Microsoft Dynamics to KronoDesk data migration software.

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Your best tool for Microsoft Dynamics to KronoDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply choose customer info you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and observe the miracle happening.
Record completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer service information.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link your source and target, pick what you need to migrate and let the system deal with the remainder.

Data dependency

Your customer info comes unite and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or records.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our software considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to offer the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Microsoft Dynamics to KronoDesk

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in KronoDesk.

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Maintained relation between object and people

When migrating your data from Microsoft Dynamics to KronoDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Microsoft Dynamics to KronoDesk work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and connect your Microsoft Dynamics service desk with HDM.

  • Grant the right to access your KronoDesk account.

  • Detail your requirements

    Let us know what elements of your migration you need to fine-tune

  • Get your needs estimated

    We will investigate your case and send you with a cost and a scope of tasks.

  • Migrate from Microsoft Dynamics to KronoDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your KronoDesk import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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