Microsoft Dynamics to Jira Service Management
migration service
Trouble-free , no special knowledge or coding required. A complete Microsoft Dynamics to Jira Service Management data migration instrument.
Microsoft Dynamics to Jira Service Management
The best Microsoft Dynamics to Jira Service Management tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose what data you need to migrate and start the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and enjoy the miracle happening.Data completion
Migrate your help desk info in full to make sure that no ticket is missing essential customer service details.Effortless process
You don’t have to bother about coding or continuously control each record moved.
Just attach both platforms, pick what you need to take to a new database and let the system do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we developed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might actually need.
Simple & effective
In just a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.
Our developers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service first
Outside of producing great customer service, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from Microsoft Dynamics to Jira Service Management
Strong security of your records
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Jira Service Management.Next
Maintained connectivity between object and people
When migrating your records from Microsoft Dynamics to Jira Service Management we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Microsoft Dynamics to Jira Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Microsoft Dynamics to Jira Service Management work
-
Get ready
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Microsoft Dynamics to Jira Service Management.
-
Connect Microsoft Dynamics
Fill in the form with required credentials to permit our data migration tool to access data from your current help desk.
-
Connect Jira Service Management
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
-
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Jira Service Management everything
Once everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Microsoft Dynamics to Jira Service Management.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Jira Service Management import
Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…
Help Desk System Reviews
What An Internal Help Desk Ticketing System Exactly Is?
Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…