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Microsoft Dynamics to Jira Ops
migration service

Effortless , no special expertise or programming required. A complete Microsoft Dynamics to Jira Ops data migration instrument.

More details

Your best tool for Microsoft Dynamics to Jira Ops data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on the records you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and see the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost essential customer support details.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Connect the platforms, pick records, click ok, and you’re done!

Data dependency

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or records.

You can be certain with HDM no data breaches are possible.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Simple & effective

In only a few buttons to press it will be possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Microsoft Dynamics to Jira Ops

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Jira Ops.

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When migrating your data from Microsoft Dynamics to Jira Ops we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Microsoft Dynamics to Jira Ops work

  • Prepare

    Register and go to our migration wizard.

  • Connect Microsoft Dynamics

    Opt and link your Microsoft Dynamics support desk with HDM.

  • Grant access to your Jira Ops account.

  • Explain your requirements

    Let us know what aspects of your migration you would like to tweak

  • Get your preferences estimated

    We shall analyze your case and send you with a cost and a scope of work.

  • Migrate from Microsoft Dynamics to Jira Ops all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Jira Ops import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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