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Microsoft Dynamics to inSided
migration service

Smooth , no special know how or coding required. A complete Microsoft Dynamics to inSided data migration instrument.

More details

Your best tool for Microsoft Dynamics to inSided data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on the records you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and see the miracle happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing critical customer service details.
Easy procedure

You don’t have to bother about scripting or continuously control each piece of info transferred.

Just link your source and target, choose what you need to migrate and let the system deal with the rest for you.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees have see your credentials or records.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our developers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Microsoft Dynamics to inSided

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in inSided.

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Sustained connectivity between object and people

When migrating your data from Microsoft Dynamics to inSided we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Microsoft Dynamics to inSided work

  • Prepare

    Sign-up and go to our migration tool.

  • Opt and connect your Microsoft Dynamics support desk with HDM.

  • Connect inSided

    Grant access to your inSided account.

  • Express your requirements

    Let us know exactly what parts of your migration you wish to adjust

  • Have your needs estimated

    We will investigate your application and get back to you with a cost and a scope of work.

  • Migrate from Microsoft Dynamics to inSided everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your inSided import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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