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Microsoft Dynamics to Help Sumo
migration service

Extremely easy , no special skill set or programming required. A complete Microsoft Dynamics to Help Sumo data migration instrument.

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The best Microsoft Dynamics to Help Sumo tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just decide on customer info you need to migrate and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the new platform and observe the miracle happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer service information.
Simple and easy process

You don’t have to bother about coding or constantly watch each record moved.

Just link your source and target, pick what you need to take to a new database and let the Migration Wizard deal with the remainder.

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees have access to your passwords or records.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to pick the data arrangement, when it goes, and how.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service supplier, we work to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Microsoft Dynamics to Help Sumo

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Help Sumo.

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Retained association between object and people

When migrating your records from Microsoft Dynamics to Help Sumo we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Microsoft Dynamics to Help Sumo work

  • Get ready

    Register and go to our migration wizard.

  • Pick and connect your Microsoft Dynamics service desk with HDM.

  • Grant the right to access your Help Sumo account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you would like to adjust

  • Have your requirements estimated

    We'll analyze your case and send you with a price and a scope of tasks.

  • Migrate from Microsoft Dynamics to Help Sumo everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Help Sumo import

Our team would be more than happy to perform a customized migration in case you have special demands.
Get a price estimation

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