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Microsoft Dynamics to eHelpDesk
migration service

Extremely easy , no special know how or coding required. A complete Microsoft Dynamics to eHelpDesk data migration software.

More details

The best Microsoft Dynamics to eHelpDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick what data you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost essential customer support details.
Effortless process

No need to worry about coding or continuously control each piece of info transferred.

Just link your source and target, pick what you need to take to a new database and let the tool deal with the remainder.

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can see your credentials or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks you will be able to select what goes where, when it goes, and how.

Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to offer the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Microsoft Dynamics to eHelpDesk

Castle gates

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in eHelpDesk.

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Retained relation between object and people

When migrating your records from Microsoft Dynamics to eHelpDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to eHelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Microsoft Dynamics to eHelpDesk work

  • Get ready

    Sign up and go to our migration service.

  • Connect Microsoft Dynamics

    Select and link your Microsoft Dynamics support desk with HDM.

  • Connect eHelpDesk

    Grant the right to access your eHelpDesk account.

  • Express your needs

    Let us know exactly what parts of your migration you want to adjust

  • Have your preferences estimated

    We will analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Microsoft Dynamics to eHelpDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your eHelpDesk import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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