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Microsoft Dynamics to bold360
migration service

Extremely easy , no special skill set or programming required. A complete Microsoft Dynamics to bold360 data migration software.

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The best Microsoft Dynamics to bold360 tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose the records you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new system and see the wonders happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing vital customer service details.
Automated tool

Scared that you’ll have to use special skills to move your info? Worry not as we ensured that our tool simple to use as possible.

Attach the help desks, choose data, click ok, and the migration is ready!

Data maintenance

Your customer data comes complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have see your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we strive to propose the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Microsoft Dynamics to bold360

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in bold360.

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Retained association between object and people

When migrating your records from Microsoft Dynamics to bold360 we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Microsoft Dynamics to bold360 work

  • Get ready

    Register and go to our migration wizard.

  • Select and connect your Microsoft Dynamics support desk with HDM.

  • Grant the right to access your bold360 account.

  • Express your business needs

    Let us understand precisely what components of your migration you wish to modify

  • Have your preferences estimated

    We'll analyze your application and send you with a price and a scope of tasks.

  • Migrate from Microsoft Dynamics to bold360 all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your bold360 import

Our team would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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