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Microsoft Dynamics to ALVAO Service Desk
migration service

Extremely easy , no special expertise or programming required. A complete Microsoft Dynamics to ALVAO Service Desk data migration tool.

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The best Microsoft Dynamics to ALVAO Service Desk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose the records you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and see the wonders happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost essential customer service information.
Simple and easy process

No need to worry about coding or continuously watch each record moved.

Just link both platforms, tick what you need to take to a new database and let the system deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Simple & effective

In only a few clicks it is possible to choose the data arrangement, when it goes, and how.

Our software considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Except producing great customer service, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from Microsoft Dynamics to ALVAO Service Desk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in ALVAO Service Desk.

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Maintained connection between object and people

When migrating your records from Microsoft Dynamics to ALVAO Service Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Microsoft Dynamics to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Microsoft Dynamics to ALVAO Service Desk work

  • Get ready

    Register and go to our migration software.

  • Connect Microsoft Dynamics

    Select and connect your Microsoft Dynamics service desk with HDM.

  • Grant the right to access your ALVAO Service Desk account.

  • Describe your business needs

    Let us know exactly what parts of your migration you would like to adjust

  • Get your preferences estimated

    We shall investigate your application and send you with a price and a scope of tasks.

  • Migrate from Microsoft Dynamics to ALVAO Service Desk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ALVAO Service Desk import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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