Mi4biz to Help Sumo
migration service

Effortless , no special know how or programming required. A complete Mi4biz to Help Sumo data migration tool.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from Mi4biz to Help Sumo

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Help Sumo.

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When migrating your data from Mi4biz to Help Sumo we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Mi4biz to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Mi4biz to Help Sumo work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Mi4biz

    Pick and link your Mi4biz service desk with HDM.

  • Connect Help Sumo

    Grant access to your Help Sumo account.

  • Express your requirements

    Let us know exactly what parts of your migration you would like to fine-tune

  • Get your preferences estimated

    We shall investigate your case and get back to you with a price and a scope of tasks.

  • Migrate from Mi4biz to Help Sumo all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Help Sumo import

Our staff would be more than happy to perform a custom migration if you have specific needs.
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